![]() Requirements embedded in the architecture of unemployment must be turned off, worked around, or simply ignored. System crashes and website glitches are tied to this challenge, too. ![]() The crush of claims has demanded of states not just more server capacity and call-center workers, but also an abrupt change in the premise of the safety net: Systems trained to treat each case as potentially fraudulent must now presume that millions have legitimately lost their jobs. Gray said, was “built to assume that you’re guilty and make you prove that you’re innocent.” That means Michigan was giving aid to one in four unemployed workers in 2019, following restrictions adopted by the Michigan legislature after the Great Recession. ![]() ![]() ![]() “In a time when pretty much everybody who’s applying should be eligible, we’re working with a system that got us to a 26 percent recipiency rate,” said Steve Gray, the director of Michigan’s Unemployment Insurance Agency. ![]()
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